Marjorie's Journey to Grow as a Manager
Marjorie Winters prided herself on efficiency. As the manager of a bustling marketing agency, she believed that her job was to ensure deadlines were met, budgets adhered to, and clients left impressed. Her desk was a shrine to productivity: color-coded folders, neatly stacked reports, and a mug declaring "World's Best Boss" (a self-purchase she never admitted). Yet lately, there had been murmurs. A whispered complaint here, an eye-roll there. Projects were on time, but the energy in the office felt... off. Determined to prove herself the leader she knew she could be, Marjorie implemented a new feedback initiative: the Mirror Report . Employees could anonymously submit feedback under two categories: "Reflections" (things Marjorie was doing well) and "Smudges" (areas needing improvement). The first batch of reports was sobering. Reflections: "Marjorie is great at keeping the team organized." "She's decisive and clear about expectatio...